01
Your order is packed
Orders leave the warehouse in 1 to 3 business days. You get a confirmation email as soon as the order is placed.
Order tracking
Where is my sleeve?
Tracking is sent by email. We do not have a lookup page that reads carrier data live, so the fastest route is your tracking email or a quick message to support.
02
The tracking number arrives
When the parcel is handed to the carrier, we email a tracking number. It can take a day to show movement.
03
Need a hand finding it?
Message support with your order number from the confirmation email and we will look up the shipment for you.
Delivery windows
- Dispatch
- Ships in 1 to 3 business days
- US delivery
- Usually 7 to 15 business days
- Tracking
- Sent by email
- Shipping
- Free
Delivery times are estimates from the carrier and are not guaranteed.
Contact support about an order
Include the order number from your confirmation email so we can find the shipment right away.
Message supportWe reply within 1 to 2 business days.
Free shipping
Free shipping on every order.
Ships in 1 to 3 days
Packed and handed to the carrier fast.
Tracking by email
A tracking link arrives after dispatch.
Support accessory
A sleeve, not a medical device.